Our Story
Since 1988, Fletcher has been a trusted source for competitive intelligence, helping businesses make confident, well-informed decisions. Our expertise is driven by a commitment to transparency and honesty and supported by deep industry insight. We are more than just a consultant; we are your partner in success.
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At Fletcher, we do more than deliver information—we dive deep into your unique business challenges, aligning our methodology and research to your specific goals. Our approach minimizes ambiguity, provides clarity and presents compelling results that put data into context.
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Fletcher’s clients benefit from our collaborative process, open communications, clearly defined project teams, regular updates, and an unwavering dedication to excellence. We leverage a broad range of sources and apply rigorous analysis tools to provide findings that are strategically aligned with your objectives and create sustainable market advantage.
With Fletcher, you get a partner who is dedicated to delivering clear, actionable results, focused on solving your most difficult challenges and who will do more than inform. Fletcher answers your most pressing questions and provides the analysis necessary to drive critical business decisions.
Leadership
Erik Glitman
CEO / Founder
Gillis Lynn
Managing Director
Michael Kavouksorian
Director, Life Sciences
Tina Witte
Vice President, Life Sciences
Chad Stimson
COO / Partner
Ben Burroughs
Research Director
Patrick Sturgeon
Vice President, FinServ | CPG
Gordon Donkin
EU/UK Managing Director
Mark Gigliotti
Vice President, Technology
Ryan Perry
Research Director
Code of Ethics
Fletcher provides services to some of the most advanced, as well as market sensitive clients worldwide. To guide staff and clients in the collection of competitor data, we have established a Code of Ethics.
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Fletcher collects data in a manner designed to result in accurate and reliable data.
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Fletcher collects intelligence through direct contact with competitor employees, taking steps to assure that sources are clearly, and accurately informed and no confidential information is shared.
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Espionage activities are not within Fletcher's scope of services. Requests for such actions will be rejected. Employees may not engage in these activities on behalf of a client.
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Business standards differ across the world. Fletcher and its affiliates (when working on Fletcher projects) will use standard U.S. business ethics when operating outside the U.S.
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All data collection activities prohibited by U.S. legislation are prohibited by Fletcher's code of ethics. Foreign affiliates are required to abide by U.S. legislation on the subject of data collection, even if certain activities are permitted under local law.
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Fletcher will not permit its clients or itself to be exposed to legal action as a result of employee or affiliate actions on Fletcher's behalf.
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To avoid possible conflicts between similar client investigations, Fletcher will create and assign separate and disparate research and project management teams in any potentially conflicting project scenarios.
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Client confidentiality is essential to Fletcher's business and Fletcher's internal operating and ethics policies assure adherence to all client confidentiality agreements. Clients may be identified only with prior client approval and if identification is necessary to achieve data collection goals. All Fletcher affiliates are expected to abide by the Fletcher Code of Ethics while participating in Fletcher projects. All Fletcher employees are required to abide by the Fletcher Code of Ethics at all times.
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In addition to its own code of ethics, Fletcher follows the Strategic Consortium of Intelligence Professionals (SCIP) Code of Ethics.
What Our Clients Say
Director of Competitive Intelligence, Leading Cybersecurity Software Development
“We like that the Fletcher team is responsive and knowledgeable. We are especially impressed with how [the Fletcher team] can speak about our complicated business. The quality of research and the first-hand accounts from interviewees have served us well in thinking about things differently."
Get in Touch
For further details on our full range of capabilities, please send us a note. We will respond within 24 hours.